Concierge & front of house security
SECURICO provides concierge and front-of-house security across the UK — SIA-licensed officers chosen for manner as much as vetting, who deliver genuine customer service while controlling access, managing visitors and keeping your building secure.
Licensed officers across England, Scotland, Wales & Northern Ireland.
Licensed events need SIA door supervisors — we'll quote those separately.
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All figures exclude VAT (20%). A tailored proposal follows from our team.
Estimate excludes VAT (20%). A tailored proposal follows from our team.
Call 029 2002 7527Give us your exact hours any time and we'll pin this to the penny — or send it through and our team builds a tailored quote around your requirements.
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★★★★★5.0
★★★★★5.0SECURICO provides concierge & front of house across the UK — delivered by SIA-licensed, directly-employed officers vetted to BS 7858 and backed by a 24/7 operations centre. Cover is shaped around your site and scaled from a single shift to a managed multi-site contract.
Where safety meets first impressions — the officer at your reception is often the first person a client or resident meets.
Concierge and front-of-house security is where safety meets first impressions. The officer at your reception or residential lobby is often the first person a visitor, resident or client meets, so they have to deliver genuine customer service while quietly doing the security job — managing access, logging visitors, watching CCTV, handling post and deliveries, and being the calm, trained presence if something goes wrong. SECURICO selects officers for this role on manner as much as vetting: directly employed, SIA-licensed, smartly presented and trained to represent your brand, not just guard the door. It's the right fit for corporate headquarters, build-to-rent and residential developments, hotels, hospital atriums and campuses — anywhere a staffed, welcoming front of house matters as much as control of the building. Duties are built around your site, from strict access control in a secure HQ to a full residential concierge offering, and every shift is supervised from our 24-hour control room. The role pairs naturally with manned guarding and CCTV monitoring.
Professional concierge & front of house across the UK
SECURICO provides concierge & front of house for organisations across every sector — built around the risks specific to your site rather than dropped in as a generic guard. Officers arrive with assignment instructions written for your premises, and every shift is backed by a round-the-clock operations centre.
Every SECURICO officer is directly employed, holds a valid SIA licence and is vetted to the BS 7858 British screening standard — never subcontracted. That means the standard you're promised is the standard that turns up, whether you need a single overnight officer or a managed team across multiple sites.
★★★★★5.0 on Trustpilot★★★★★5.0 on Google
What a SECURICO front-of-house officer delivers
Five-star customer service and quiet, capable security in one role — an officer chosen to represent your brand, not just guard the door.
Where concierge & front of house fits
Concierge & front of house works across a wide range of settings. SECURICO tailors the cover — and the officer — to each one.
Trained, vetted and directly employed
The officer on your site is the whole service. Every SECURICO guard holds a current SIA front-line licence, is screened to the BS 7858 standard, and is employed directly by us — not subcontracted.
SIA Licensed
Every officer holds a valid front line SIA licence, verified before deployment.
BS 7858 Vetted
Full background and employment screening to the British security standard, on every single officer.
Trained & Uniformed
Professional, presentable officers trained to represent your site and handle incidents calmly.
Directly Employed
Recruited and managed by SECURICO — never subcontracted, so accountability stays with us.
Trusted by the businesses we protect
★★★★★"Friendly officers, impressive attention to detail, and a team that always responds quickly when we need extra cover. Excellent guard services overall."
Aidy Gooner · Google review★★★★★"After trying a few other firms, SECURICO has been the only one that actually follows instructions properly. Our shop in Roath feels much more secure now, and the cover has been reliable every single shift."
Hamza Lakali · Google review★★★★★"For our Caerphilly manufacturing facility, SECURICO have provided unarmed officers who demonstrate exceptional diligence. Their ability to supply coverage at a moment's notice has made them an invaluable partner."
Hamo · Google review★★★★★"Our warehouse operation engaged SECURICO for unarmed security coverage and the service has been exceptional. Their responsiveness to urgent deployment requests and the attentiveness of their officers show real professionalism."
Ahmed Regiaa · Google review★★★★★"Dependable, quick to respond, and very detail-oriented."
Leo · Google review★★★★★"Helpful with customers, super observant, and the office replies within minutes even on weekends. Proper responsive guard services."
Laila · Google review★★★★★"Their unarmed guards arrive prepared, stay focused, and handle guests respectfully. The best part? Their rapid response whenever we need last-minute adjustments. Top-tier guard services."
Bassam Almeshhedani · Google review★★★★★"Responds instantly and handles short-notice cover without hesitation. Highly dependable."
Ahmed · Google review★★★★★"Their attention to detail is noticeable, and their responsiveness, especially during short-notice requests, sets them apart from every previous provider we've used."
Pedrito Rodriguez · Google review★★★★★"Thoroughly impressed with the professionalism and dedication of SECURICO. Would definitely recommend."
Mido · Google review★★★★★"Fantastic."
Koka · Google review★★★★★"Friendly officers, impressive attention to detail, and a team that always responds quickly when we need extra cover. Excellent guard services overall."
Aidy Gooner · Google review★★★★★"After trying a few other firms, SECURICO has been the only one that actually follows instructions properly. Our shop in Roath feels much more secure now, and the cover has been reliable every single shift."
Hamza Lakali · Google review★★★★★"For our Caerphilly manufacturing facility, SECURICO have provided unarmed officers who demonstrate exceptional diligence. Their ability to supply coverage at a moment's notice has made them an invaluable partner."
Hamo · Google review★★★★★"Our warehouse operation engaged SECURICO for unarmed security coverage and the service has been exceptional. Their responsiveness to urgent deployment requests and the attentiveness of their officers show real professionalism."
Ahmed Regiaa · Google review★★★★★"Dependable, quick to respond, and very detail-oriented."
Leo · Google review★★★★★"Helpful with customers, super observant, and the office replies within minutes even on weekends. Proper responsive guard services."
Laila · Google review★★★★★"Their unarmed guards arrive prepared, stay focused, and handle guests respectfully. The best part? Their rapid response whenever we need last-minute adjustments. Top-tier guard services."
Bassam Almeshhedani · Google review★★★★★"Responds instantly and handles short-notice cover without hesitation. Highly dependable."
Ahmed · Google review★★★★★"Their attention to detail is noticeable, and their responsiveness, especially during short-notice requests, sets them apart from every previous provider we've used."
Pedrito Rodriguez · Google review★★★★★"Thoroughly impressed with the professionalism and dedication of SECURICO. Would definitely recommend."
Mido · Google review★★★★★"Fantastic."
Koka · Google reviewWhat's included in concierge & front of house
A single shift or a managed multi-site contract — every concierge & front of house deployment is built on the same standards.
Front-of-house reception
Backed by our 24/7 control room and verified patrols.
Visitor management
Scaled up or down as your requirement changes.
Access control
Reported through clear, auditable shift records.
Post & deliveries
Deployed on assignment instructions written for your site.
Concierge services
Delivered by SIA-licensed, directly-employed officers.
CCTV monitoring
Built into a single contract with one point of contact.
Fire & evacuation marshalling
Backed by our 24/7 control room and verified patrols.
Customer-service trained
Scaled up or down as your requirement changes.
Not sure which mix you need? Get a quote and we'll shape it around your sites.
Related security services
Most clients combine more than one service into a single contract. Explore the services that pair most often with concierge & front of house.
Concierge & Front of House — your questions answered
The cost depends on the hours of cover, the number of officers, your sites and whether it's a short-term or long-term contract. Rather than a fixed rate, we price each concierge & front of house contract to the specific requirement so you only pay for the cover you need. Use the instant quote tool on this page or call 029 2002 7527 for a free, no-obligation quote.
Yes. Every SECURICO officer holds a valid front line licence issued by the Security Industry Authority (SIA), verified before deployment, and is vetted to the BS 7858 British screening standard. Officers are directly employed by us — never subcontracted — and supervised by our 24-hour control room.
We provide concierge & front of house across a wide range of settings — including corporate receptions, residential & build-to-rent, hotels, hospital atriums, university campuses. It's available UK-wide, and if your site isn't listed, get in touch and we'll confirm cover and shape a contract around it.
Yes. Most clients combine more than one service into a single contract with one point of contact — for example pairing on-site officers with mobile patrols or CCTV & remote monitoring. We build the right mix around your sites and budget.
Yes. We provide long-term contracts, short-term and temporary cover, and one-off bookings for project peaks, holiday gaps and emergencies. From a single shift to a managed team across multiple sites, we build the cover around your needs.
For most sites we can have officers on the ground within 24 hours, with emergency same-day cover available for urgent requirements. Call 029 2002 7527 and we'll confirm availability straight away.
Security guards across Concierge
SECURICO provides SIA-licensed security guards, mobile patrols, key holding and door supervision throughout Concierge . Every officer is vetted to BS 7858, directly managed and backed by real local supervision, so businesses get consistent, accountable cover wherever they are based.
From retail and commercial premises to construction sites, vacant property and corporate reception, our Concierge teams are matched to the risk and the site. We combine the reach of a national provider with the responsiveness of a local one, with transparent pricing and a named contact on every contract.
Towns and cities we cover in Concierge
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Need security in Concierge?
Tell us your site, your hours and your risk, and we will put the right SIA-licensed officers in place quickly. Get a clear, written quote with no obligation.
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